How do I use this?

New consumers
(eligible for the NDIS)


Before you can access disability support services under the National Disability Insurance Scheme (NDIS) in Australia, you must meet the NDIS eligibility requirements.


Once you are eligible for the NDIS, you should contact NDIS to get an NDIS Access Request Form. This is how you apply to become an NDIS Participant.

If you are not eligible for the NDIS, head to this page for other options.


After your NDIS application has been approved, you will meet with an NDIS planner to create your NDIS plan. You can bring a friend or carer with you, if you like.

With your NDIS plan in place, you can then contact us to book a free* consultation. At your Supports by Design consultation, we will explain our services and pricing in more detail (see below) so you can make an informed decision. Again, you can bring a friend or carer with you, if you wish.

Establish and buy

If you like what we offer, contact us to establish a service agreement and Personal Plan** to suit your needs. With your Personal Plan drawn up, you can then begin purchasing supports and start living the life you choose!

  • Download NDIS Price Guide – Supports by Design (DOC 203k | PDF 198k)
  • Use this fee calculator to see how much you’ll have left over for support, once fees are deducted


We will review your Personal Plan with you every six months (or as things change), so you continue to get the most out of life.

*First hour is free.
**Once-off Personal Plan establishment fee applies (approved NDIS Participants can claim this $500 fee under the NDIS).